All our Windows and Doors are made to measure by the UK’s leading Fabricators. Delivery is normally 14 days from receipt of order and you will receive the following confirmations by Email:

• Confirmation 1 - An estimated delivery date based on the date of your order.
• Confirmation 2 - Confirmation that your goods have been manufactured and the date they will be received into our distribution centre.
• Confirmation 3 - Confirmation of the date your goods will be leaving our depot, and the date they will be delivered to your door (this is often the same day).

At all times you are free to contact our Customer Services department to check on the progress of your order. Remember to have your unique Customer ID to hand.

Delivery Charges

DWC’s own fleet of vans delivers goods and costs are based on the following:

All Window and Doorframes supplied by DWC carry a 5-year manufacturers warranty against manufacturing defects. All associated furniture (handles, locks and hinges) carries a 1-year manufacturers warranty against manufacturing defects. Our detailed guarantee and warranty policy can be requested from our Customer Services team.

All installations carried out by DWC’s professional fitting team carry a fully comprehensive 10-year insurance backed guarantee.

For any other information, please call our Customer Services team

01202 533126